– Meet an anonymous box-hotel CM firm managing 300 guestrooms with paper or iPad lists and digital photos. Typically, they uncover dozens of open items per room—totaling ~10,000 punch points on a single renovation.
– Imagine generating hard-copy door reports and PDF summaries of open items seconds after you conclude your inspection.
⏳ Before FinishLine
- Paper/iPad Lists & Digital Photos: Inspectors jot down items on tablets, snap photos, then spend more time compiling and emailing lists than inspecting—adding delays from inspection to remediation.
- Location Guesswork: Without floor-plan mapping, textual descriptions of punch/snags lead to misdirected repairs or wasted time locating them.
- Completion Chaos: Trades reply “fixed” without consolidated closure or photo proof, leaving inspectors chasing down open items and struggling to keep lists updated.
- Process Delays: Repeat loops—inspector → trade → GC → inspector—prolong staffing and site revisits.
🚀 Implementation & Onboarding (1 Week)
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Day 1–2: Drawings & Navigation Setup
● Import architectural and FF&E/OS&E drawings; configure tower → floor plate → room navigation for precise geotagging and reporting/analytics. -
Day 3: Asset Inventory & Trade Contacts
● Upload FF&E/OS&E asset lists; add trade reps and communication channels into the platform. -
Day 4–5: Training & Go-Live
● Conduct hands-on training for inspectors, trades, and GC; launch the first live punch cycle with real data. -
Day 4–5: Training & Go-Live
● Conduct hands-on training for inspectors, trades, and GC; launch the first live punch cycle with real data.
📈 Results
- Immediate Remediation: Room-specific door reports empower trades to start fixes instantly—no app required.
- Accelerated Cycle Time: Ball-in-court workflows streamline inspector → trade → GC → inspector handoffs, shaving days off closeout.
- Transparent Accountability: Plan-based reporting with geotagging, photo evidence, and ball-in-court processing ensures every fix is verified
- OAC Meeting Madness: Live platform demos in OAC meetings make it easy to review open items and resolve challenges in real time.
- Near-Zero Open Items: Of 100 punch points, fewer than 1–4% remain at final walkthrough (per owner criteria).
- Client Feedback: “FinishLine transformed our fragmented process into a seamless, traceable workflow.”
🔚 Conclusion & CTA
- Key Takeaway: Replacing chaotic email chains with structured, location-specific punch reports—both digital and hard copy—cuts cycle times, streamlines OAC meetings, and drives on-time, on-budget turnovers.
- ▶️ Discover how FinishLine can streamline your next hotel project
