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Communication Breakdowns & Tech Gaps: Why Hotel Projects Fall Behind 

Construction is notorious for poor communication and slow tech adoption. Hotel renovations and new builds are no exception. Different teams—GCs, subcontractors, FF&E vendors, and hotel operations—often juggle separate tools or rely on paper notes. The result? Information silos, missed updates, and critical punch items falling through the cracks. For large-scale hotels, these breakdowns quickly escalate into missed deadlines and budget overruns and missed opening dates costing lost revenue nights

The Pain of Poor Communication

  • Information Silos: Each trade tracks issues in its own system or spreadsheet. 
  • Lost Updates: Important changes get buried in email chains. 
  • Tech Resistance: Teams push back against new tools or processes. 
  • Project Delays: Miscommunication compounds into costly overruns. 

How FinishLine Bridges the Gap

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